www.valedearca.com – Privacy Policy
This
Privacy Policy applies to the processing of personal data carried out
by HVA - Agricultura, Pecuária, Caça e Turismo Rural do Alentejo,
Limitada,
especially the personal data collected or generated by the use of its
Website and associated user accounts, as well as the respective social
media pages, ensuring the protection of personal data in accordance with
the General Data Protection Regulation (Regulation (EU) 2016/679, of
April 27, 2016), and with Law No. 58/2019, of August 8, which ensures
the implementation of the aforementioned regulation in the Portuguese
legal system.
1. Collection of Personal Data
2. Purpose of Personal Data Processing
3. Personal Data We Collect
4. Basis for Personal Data Processing
5. Sharing of Personal Data
6. Cookies
7. Data Subject Rights
8. Security Measures
9. Retention of Personal Data
10. Updates to Our Privacy Policy
11. How to Contact Us
1. Collection of Personal DataWe
will collect, store, and process personal information if you use our
Website, create an associated account, and access our social media pages
to view or purchase products, or if users voluntarily provide us with
such information, for example, by subscribing to our newsletter. If you
participate in a promotion or contest or provide personal content for
our Website, by posting such content on our social media pages or using a
hashtag or other identifier used by us to integrate social media with
our Website.
2. Purpose of Personal Data ProcessingUsers' personal data will be used and processed for the following purposes:
to enable navigation on the Website and the use of the online personal account;
to enable improvements to our Website, including statistical analyses, business studies, and online traffic management;
to facilitate the purchase of products, especially by placing online orders on our Website, and carrying out related activities;
to obtain users' opinions about our products and services, including surveys and tests;
to
send information and marketing communications, if we have been given
permission to do so and in accordance with applicable legal
requirements;
to develop, evaluate, and improve our business;
to manage relationships with customers, suppliers, and service providers; and
to comply with applicable legal and regulatory requirements.
3. Personal Data We Collect
The personal data processed may include:
Contact details, including name, email address, phone number, and address;
Access and account details, including password and username;
Gender and date of birth;
Billing
information, including tax ID number, payment, and credit or debit card
information; [Payment and credit/debit card information is not stored
in the database but must be informed in the same way as IBANs in emails
if stored]
Preferences regarding the sending of marketing communications and the use of cookies; and
Image
and other personal information that may be included in the content
provided by users on our Website, such as comments, photos, and videos,
as well as the name of the social media account from which they provide
this information.
Users ensure that the personal data they
provide is true, and HVA - Agricultura, Pecuária, Caça e Turismo Rural
do Alentejo, Limitada, Limited is not responsible for any inaccuracy or
error.
Information
that we consider mandatory to enable access to certain parts of our
Website or to supply goods or provide certain services requested by
users is duly marked on the respective forms.
According to
applicable legislation, we warn that personal data collected on open
networks may circulate on the network without security conditions, with
the risk of being seen and used by unauthorized third parties.
When
users visit our Website, certain information may be automatically
collected and stored on our servers for system management, security,
backup, technical support, or statistical purposes. This information may
include:
Date and time;
Origin IP address;
Domain name;
Type of browser and operating system used (if provided by the browser);
URL of the referring page (if provided by the browser);
Requested object;
Request execution status;
Geographic location; or
Language option. [All listed information is effectively stored]
4. Basis for Personal Data Processing
The
processing of users' personal data by HVA - Agricultura, Pecuária, Caça
e Turismo Rural do Alentejo, Limitada, is based on one of the following
grounds:
Explicit consent from the data subject for the processing of their personal data for one or more specific purposes;
The
necessity of processing for the performance of a contract to which the
data subject is a party or for pre-contractual measures at the data
subject's request;
The processing is necessary for compliance with a legal obligation to which the data controller is subject;
The
necessity of processing personal data to realize the legitimate
interests pursued by the data controller, except where such interests
are overridden by the interests or fundamental rights and freedoms of
the data subject.
5. Sharing of Personal Data
We do not sell, nor otherwise disclose, the personal data we collect and process, except as provided in this Privacy Policy.
Only
our employees with responsibilities in information technology
management, sales management, and customer support can access users'
personal data, to the extent strictly necessary.
We share personal
data with entities that provide services on our behalf, namely for
payment management, data hosting, information technology management, and
customer support. These entities are not authorized to use or disclose
personal data except as necessary to perform services on our behalf or
comply with legal requirements.
We may transfer and store personal
data in countries other than the one where they were initially
collected, including countries outside the European Economic Area (EEA),
according to applicable law. These countries may not have the same
level of personal data protection as the country where the data was
collected, in which case we will adopt the protection measures provided
in this Privacy Policy and comply with applicable legal provisions
ensuring adequate protection for data transfers to countries outside the
EEA.
We reserve the right to transfer the personal data we
collect in the event of the sale or transfer, in whole or in part, of
our business or assets, including in the event of restructuring or
dissolution, but only after appropriate measures have been taken to
ensure the security and confidentiality of personal data.
6. Cookies
Our
Website may use cookies or similar technologies to improve the browsing
experience, provided they are accepted by users, who should read our
Cookie Policy to understand our practices in this matter.
7. Data Subject Rights
Under
applicable law, data subjects can request access to their personal data
at any time, as well as its update, rectification, and deletion or
restriction of its processing, data portability, and, in certain
circumstances, object to its use.
They may also request that we
stop sending marketing communications, either by email or otherwise. To
do so, they can (i) select the corresponding options in the forms we use
to collect personal data, (ii) click the unsubscribe link in our
marketing emails, or (iii) ask us, in any other way, not to process
their information for marketing purposes.
Users can withdraw their
consent to the processing of their personal data, which does not affect
the processing carried out until that date based on the previously
given consent.
Without prejudice to the possibility of resorting
to other administrative or judicial means, the user can file a complaint
with the competent supervisory authority, as provided by law, if they
believe that their personal data processing is not legitimate.
To
exercise these rights, to file a complaint, or to request clarification
on our personal data processing practices, users should contact us by
email at
site@valedearca.com or write to:
HVA - Agricultura, Pecuária, Caça e Turismo Rural do Alentejo, Limitada
Avenida da Boavista 1756, 5th floor - 4100-116, Porto
To
protect users' privacy and for security reasons, we may take measures
to verify their identity before providing access to their personal data.
8. Security Measures
We
adopt appropriate technical and administrative measures to protect
personal data against unlawful destruction or accidental loss,
alteration, unauthorized disclosure, or access by third parties. Service
providers who have access to personal data to provide services on our
behalf are contractually obliged to keep such data confidential,
implement security measures to protect data, and not use such data for
any other purpose. Any employee of HVA - Agricultura, Pecuária, Caça e Turismo Rural do Alentejo, Limitada, who may have access to personal
data during their activity is bound to keep it strictly confidential.
9. Retention of Personal DataWe
will retain users' personal data for as long as necessary for the
purposes for which we collected it, including to provide the requested
products or services or for the period required by law, always
respecting the retention periods imposed by law and regulations.
Regarding personal data used for direct marketing, we will retain users'
data until they withdraw their authorization or ask us to delete it,
under applicable legislation, retaining only the data necessary to
ensure the effectiveness of their right to object.
10. Updates to Our Privacy PolicyThis
Privacy Policy may be regularly updated, with notices posted on our
Website to inform of any substantial changes, and the date of the most
recent update will be indicated in our Privacy Policy. We recommend
periodically reviewing this Policy to stay informed of updates.
11. How to Contact UsUsers
with questions or concerns about our Privacy Policy, who wish to update
the information we have regarding their preferences, or who wish to
exercise their rights of access, rectification, deletion, limitation of
processing, data portability, or objection to the processing of their
personal data, can contact us by email at site@valedearca.com or write to:
HVA - Agricultura, Pecuária, Caça e Turismo Rural do Alentejo, Limitada
Avenida da Boavista 1756, 5th floor - 4100-116, Porto
This Privacy Policy was last updated in March 2021.
